Contact Us

GET IN TOUCH

Have questions, concerns, or feedback about SideChat? We're here to help.

EMAIL SUPPORT

For all inquiries, please email us at:

support@sidechat.chat

We typically respond within 48-72 hours during business days.

WHAT YOU CAN CONTACT US ABOUT

Technical Support
- Connection issues
- Camera or microphone problems
- Browser compatibility questions
- General troubleshooting

Report Abuse
- Inappropriate behavior
- Content violations
- Safety concerns

Note: If you're currently in a chat, use the "Report" button for fastest response to abuse reports.

Privacy Requests
- Data access requests
- Data deletion requests
- Privacy-related questions

Due to our anonymous nature, please include approximate date/time of your connection to help us locate relevant data.

Feedback & Suggestions
- Feature requests
- User experience improvements
- General feedback

Business Inquiries
- Partnership opportunities
- Press inquiries
- Legal matters

BEFORE YOU CONTACT US

Please check our helpful resources first:
- Blog - Safety tips and platform guides
- Terms of Use
- Privacy Policy
- Cookie Policy

RESPONSE TIME

We aim to respond to all inquiries within 48-72 hours during business days.
Safety and abuse reports are prioritized and handled as quickly as possible.

Thank you for using SideChat!